Skream (Open to Close) - Refunds Statement
As many of you are aware, due to a major incident at a Brighton substation on Friday 4th November, the venue experienced a power cut and had to be closed and evacuated, we are truly gutted that we had to make that call but it was completely out of our hands.
Thanks again for your cooperation on the night and your ongoing patience with the incident, if you bought a ticket for Skream (Open to Close), you can now find full details on how to go about getting your refund below.
If you bought your tickets through Ticket Tannoy (our website) please email firstname.lastname@example.org with your refund request.
If you bought tickets through Dice, you can expect an email from their team tomorrow with instructions on how to get a refund.
If you bought a ticket through Resident Advisor please click on the link below and fill out the form to request a refund:
if you bought tickets through The Middle Floor or one of our reps, please email email@example.com with your name and ticket number (and the name of the rep) so we can cross reference with the details we have on file.
If you paid on the door, please email firstname.lastname@example.org with your refund request and full name so that we can cross reference with our ID scanning system.
If you have any questions, please don’t hesitate to get in touch.
We will do our best to re-arrange a new date with Skream, watch this space for news on that.